Data We Collect and Why It Matters
When you open an account, we collect your name, contact details, and the payment method you register — whether that's bKash, Nagad, or Rocket. This information is used only to verify your identity, process your deposits and withdrawals, and keep your account secure. We do not
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sell your data to third parties. Payment details linked to your mobile wallet are stored in encrypted form and are never shared with advertisers or external marketing platforms. We also collect device and session data — your browser type, IP address, and session timestamps — to
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detect unusual login patterns and flag potential unauthorised access. Cookies on our site track your session state so your account stays active while you browse. You can manage cookie preferences through your browser settings at any time. Any information you provide when contacting support — including
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account queries or wallet issues with bKash, Nagad, or Rocket — is logged for the purpose of resolving your request and improving our service quality. Data retention periods vary by type: account data is held while your account remains active, and payment records are retained for
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the period required under applicable regulations. Access to this platform and the applicability of this policy depend on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.